Consumer Protection Council

Wednesday, February 22, 2012

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Voting for Products

CONSUMER PROTEC TION COUNCIL, ABUJA

NICA QUESTIONAIRE

The CPC is conducting a survey on the consumer satisfaction of certain products in the country.

Please indicate how pleased you are on products in the following category. The criteria are:

(1) Value for money – degree of fitness for use
(2) Ease of access - proximity to obtain as and at when needed
(3) Customer Care:

Ease of access to registering feedback or complaint.
Response of Provider to feedback or complaint.

In each product category, please;

Name Product that meets your satisfaction and the company selling the product

PRODUCT CATEGORIES	MY CHOICE (BRAND)
GSM Phone Handsets
Electronic Goods (TVs, Home Theatre, Radio etc.)
Packaged Foods (Noodles, Flour, Milk, etc.
Beverages (non-alcoholic – soft, malt, juices, etc.)
Beverages – Alcoholic Drinks (Wines, beer, etc)
Personal Care Products (Toothpaste, Creams, Soaps)
Kitchen Appliances (Freezers, Refrigerators, Micro--)
E.g. For Computer Products, laptops is not enough, but HP, DELL, ZINOX as brand